KFC Dodges Major Social Media PR Bullet
Update: 6/24/2014 It appears that the story of little Victoria was a hoax perpetrated on KFC: http://gawker.com/little-girl-getting-kicked-out-of-kfc-was-reportedly-a-1595066434. While the investigation
CategoryReputation Management
The Ugly Truth About Generating More Online Reviews
There is an old saying that more isn’t necessarily better. This is doubly true when it comes to online reviews.
Increase Yelp Ratings The Black Hat Way
Every company wants to increase their Yelp ratings. A positive rating can drive real sales to a business. Conversely, a
How Fake Reviewers Stay Anonymous
According to this BBC article, the Virginia Court of Appeals has issued a ruling that customers who wrote negative reviews