KFC Dodges Major Social Media PR Bullet
Update: 6/24/2014 It appears that the story of little Victoria was a hoax perpetrated on KFC: http://gawker.com/little-girl-getting-kicked-out-of-kfc-was-reportedly-a-1595066434. While the investigation
Update: 6/24/2014 It appears that the story of little Victoria was a hoax perpetrated on KFC: http://gawker.com/little-girl-getting-kicked-out-of-kfc-was-reportedly-a-1595066434. While the investigation
There is an old saying that more isn’t necessarily better. This is doubly true when it comes to online reviews.
Every company wants to increase their Yelp ratings. A positive rating can drive real sales to a business. Conversely, a
According to this BBC article, the Virginia Court of Appeals has issued a ruling that customers who wrote negative reviews